Case: DFDS Seaways

Good cooperation

Mette Jensen and the other employees in the Oslo branch have direct access to Hadler DMC assistance through DFDS Seaways booking system. Mette Jensen explains: “It is easy and effective. All we have to do is post a request via the system – and we have an answer the next day at the latest”.

The good cooperation has made Hadler DMC one of DFDS`s favorite partners when having to arrange a group event on Danish soil. The thrilled Travel Advisor goes on to say:

“It is impossible for us to keep track of where our clients can get the best experiences in Copenhagen and the rest of Denmark when we ourselves are located in Oslo”, says Mette Jensen. “How would it be possible for us to arrange a paint-ball event followed by a good meal for 50 participants in a very limited space of time? This is where we see Hadler DMC as our extension that makes practically anything possible. It`s basically only your imagination that sets the limit to what they can help you with”.

DFDS also turns to Hadler DMC for help when particularly fast and efficient action is required.

“Bent Hadler got us out of a rather critical situation, Mette Jensen explains. We had a large group that had become stuck in Oslo because of a cancelled ferry-crossing. After a short flight Hadler DMC transferred all 120 guests by bus to Copenhagen where a three-course meal awaited them in a central restaurant – even though the MTV Award was set for that same night and almost everything was booked! The next morning the group could continue with their scheduled itinerary – exactly as it had been planned”.

“It`s one of those situations that are almost impossible to solve so that everyone is satisfied. But Hadler DMC did it, and our clients ended up having had a great time”, says a happy Mette Jensen.